Privacy Policy

We, (trademark of EstNOC OY), are committed to protecting any data that we collect concerning you. By using our services you agree to the use of the data that we collect in accordance with this Privacy Policy. We, additionally, are firmly committed to the principles of the EU-US and US-Swiss Safe Harbor program setup by United States Department of Commerce, the European Union (.EU.), and Switzerland. More information about Safe Harbor principles can be found here

We are committed to protecting your privacy

We collect the minimum amount of information about you that is commensurate with providing you with a satisfactory service. This Policy indicates the type of processes that may result in data being collected about you. The purpose of this Privacy Policy to enable you to understand which personal identifying information (“PII”, “Personal Information”) of yours is collected, how and when we might use your information, who has access to this information, and how you can correct any inaccuracies in the information. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our website.

Information Collected (GDPR compliant):

EstNOC OY may request personal information from you, e.g. your name, e-mail addresses, company name, or phone number. Your response to these enquiries is strictly voluntary. EstNOC OY uses this information to customize your experience on our Web site and for other business purposes, such as to alerting you to products and services that can assist you in your business, promoting site registration, and assisting in order processing. EstNOC OY respects your privacy. Any information you give us about yourself or your company is held with the utmost care and security and will not be used in ways to which you have not consented. We do not sell, rent, loan or transfer any personal information regarding our customers to anyone outside of EstNOC OY.Information collected on our website is collected and used only by EstNOC OY. We will not collect any personal information without the explicit knowledge and consent of the customer.

Information Use

This information is used for billing and to provide service and support to our customers. We may also study this information to determine our customers needs and provide support for our customers. All reasonable precautions are taken to prevent unauthorised access to this information. This safeguard may require you to provide additional forms of identity should you wish to obtain information about your account details. may email its monthly newsletter to the primary contact e-mail on file, but customers are able to opt out of this newsletter at any time. We do not disclose any personal information obtained about you from this website to third parties.

Log Files

We use IP addresses to analyze trends, administer our site and servers, track access, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. It is possible that personal information about a customer may be included in the log files due to the normal functions of IP addresses and Web browsing.


Your Internet browser has the built-in facility for storing small text files – “cookies” – that hold information which allows a website to recognize your account. We use cookies to save your preferences and login information, and provide personalized functionality. You can reject cookies by changing your browser settings, but be aware that this will disable some of the functionality on the’s website. More information about cookies can be found at

Right to be forgotten

With the GDPR law, you have the right to be forgotten. That means, you can request your account closure and data deletion at anytime when you see necessary. However, due to Estonian Republic tax regulations, we have to keep billing documents for 7 years. Here is what we do when you use your right to be forgotten: 1) we close your account 2) all your products will be deleted and terminated 3) your support tickets will be deleted 4) logs will be deleted 5) your billing documents will be kept separately (offline).

Effective since 25.May 2018

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